Mike Mead and Anna Bryant started K9 Home Boarding in 2011; following Mike’s death in November 2015, it is now solely run by Anna. Their initial objective was to find loving, experienced homes from home for dogs to go to when the owners were away, and that continues to be the focus of the business.
Home Boarders are subject to careful selection and must be former dog owners or have experience of living with dogs. They must have a secure house and garden, no pre-school age children and should be at home most of the time. Written references are taken up and support is provided 24 hours a day. Procedures are in place to deal with emergencies etc.
Home Boarders do NOT have dogs of their own and only accept two dogs if they are from the same owner.
When a dog owner wants to use our services they can submit an enquiry form using the link below. At the same time, they are asked to read through and confirm that they accept the Terms and Conditions. No action is taken to find a Home Boarder until the form has been completed.
A potential Home Boarder who is free for the relevant dates and is happy to look after that type and age of dog (or dogs – maximum of two from one owner) is then approached. The information supplied by the owner is given to them and they can decide if they’d like to take things one stage further.
If so, their telephone number is given to the dog owner who is asked to make contact and arrange to take their dog/s for a visit at a mutually convenient time. This is the owner’s opportunity to see where their dog/s could be staying and meet the person who will be looking after them. It also gives the potential Home Boarder the chance to decide if they would be willing to have the dog/s in their home.
If both parties are happy, the reservation is logged on our computerised system together with agreed drop off and pick-up times and the membership fee and a deposit of 25% becomes payable to secure the booking. The balance is payable 2-3 weeks before the booking start date. Subsequent bookings do not require the payment of a deposit.
A Supplementary Information form accompanies the final invoice which requests detailed information on feeding and exercise habits, daily routine, likes and dislikes of the dog and any potential issues which the Home Boarder should know about, e.g. if the dog is likely to be frightened by motor bikes when out on a walk. The Home Boarders are all experienced enough to know that there is no such thing as a “perfect” dog so if the dog likes to chew slippers or dig up garden plants, this is the owner’s chance to let them know!
On the first day, the owner delivers the dog to the Home Boarder along with food, lead and collar, treats, toys, bowls, poo bags and anything else that may be required to ensure the dog has a comfortable stay. A copy of the Supplementary form is handed to the Home Boarder and another is returned to K9 Home Boarding.
The Home Boarders are sufficiently experienced to deal with minor emergencies but they also have 24 hour contact numbers should the need arise. Should there be an incident the dog will be taken to their usual vet. You (or your nominated person) will be contacted and you’ll be kept in touch with developments where practicable.
Almost without exception dogs settle into their new holiday home within 24-hours - even if it’s the first time they’ve been away from their owners. Dogs are very adaptable and when they realise they have the Home Boarders all to themselves they tend to take full advantage of the situation!
Some of our regular owners book up to a year in advance to ensure they secure the services of their favourite Home Boarder. Please be aware that availability at Christmas is strictly limited – please book early to avoid disappointment.
Please remember to collect your dog when you return! Warning: it’s very likely that your dog will have been spoiled by the Home Boarder while you’re away. As a result although they’ll be pleased to see you on your return don’t be too disappointed if they’re reluctant to leave their home-from-home (they know which side their bones are buttered on)!
Charges are the same throughout the year except the Christmas period. Please click here for more details on our charges.
This website gives more information and usual office hours apply. There is an Answerphone outside these hours from which messages are regularly retrieved and during evenings and weekends, requests for information are usually dealt with promptly.
Feedback is encouraged and this website has testimonials from satisfied owners. In the unlikely event of a complaint, this will be thoroughly and objectively investigated and an attempt made to reach a solution to the satisfaction of all parties.
We hope this helps you to decide whether the Home Dog Boarding Service provided by K9 is right for you and your canine family member.
Yes - none of our Home Boarders have dogs of their own
We do not accept puppies under six months old, incontinent dogs, dogs that chew furniture or cause damage to household or personal items. Should there be damage caused by a dog in a carer's home the dog owner must reimburse the carer for the cost of replacing the item(s). Dogs must be well behaved when walked on a lead and not show aggressive behaviour to other dogs or people.
Ideally yes, but we know some dog owners are opposed to vaccinations and prefer homeopathic remedies. Although your dog will not be in direct contact with other dogs he or she should ideally always have annual vaccinations to protect against infection and disease. Your dog should also be regularly wormed and treated for fleas before being placed in one of our Boarders's homes.
In addition to their food or treats you should take everything to ensure your dog's comfort. This must include their food, leads or harness, bowls and any bedding or cage they regularly use. It could also include: chews, towels, toys, poo bags and regular medication with clear instructions (medication must also have been noted on the K9 Home Boarding forms).
Sorry, the answer to this question is no. It's our policy that dogs are never let off a lead and we also have to consider our business insurance cover. Some clients are prepared to supply an extension lead for exercise purposes but Home Boarders will not exercise dogs on extending string type leads.
Yes, in fact we insist you meet the Home Boarder before a booking starts. If you're unhappy or uncomfortable with the Home Boarder we have introduced you to please let us know as soon as possible so we can identify another Home Boarder for you and your dog. Of course this is a two-sided process and it's possible the Home Boarder may not be confident or comfortable enough to provide a holiday home for your dog(s) and in this event we will try to identify a Home Boarder who is.
Our Home Boarders have emergency numbers so they can contact the owners of K9 Home Boarding 24-hours a day. In the event of an emergency one of the business owners will normally collect the dog and if possible take it to their regular veterinary practice. If the regular vet does not operate a 24-hour service the dog will be taken to a local practice that does. All costs of the emergency treatment will be charged to the owner. You'll be contacted on the emergency number you have left and regularly updated on your dog's situation and progress.
Where notice of cancellation is within two weeks of the booking start date there will be a cancellation charge of 25% of the full invoice value with a minimum cancellation fee of two days normal rate (£48 for one dog and £72 for two dogs). It is often possible to claim cancellation charges from your holiday travel insurance.
K9 Home Boarding have Employer Liability and Third Party Insurance BUT this does not cover damage in a Home Boarder's house. If your dog(s) were to attack a third party our insurance is likely to cover the costs. If your dog(s) slips their lead/harness and causes a Road Traffic accident our insurance may well cover the cost but our insurance does not cover the cost of damage they cause to our Home Boarder's house. Home Boarders will take steps to avoid damage from enthusiastically wagging tails for example but if your dog decides to chew up their new leather three piece suite the damage cannot be recovered by our insurance. We respectfully suggest you check your dog(s) insurance cover if you think this is likely to be an issue.
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